Is the E-Tracking app free?
Yes. E-Tracking - Live GPS Tracker is free on Google Play. What you pay for is your tracking package: the tracker, its set-up and the tracking service. The app is how you use that service on your phone. The prices of the car, bike and truck packages are on their pricing pages and in our shop.
Do I need an E-Tracking account to use the app?
Yes. The app logs in to your E-Tracking account, which we open for you when you buy a tracking package. You can log in with the same account on more than one phone, and on a computer through the web portal.
Can I use this app with a tracker I bought somewhere else?
Not with this app: it works with accounts on E-Tracking’s own tracking service. If you already own a tracker, eTracking Connect is our software-only service for your own devices, with its own app. The comparison on this page shows the difference.
Which vehicles can I track?
Personal and commercial cars, bikes, trucks and all other types of vehicles. Each vehicle has its own tracker, and every vehicle on your account shows on the dashboard and the map.
How does the engine cut-off work?
From the vehicle’s card, open Command and choose Engine Kill. The app first reminds you to check that the vehicle’s battery is charged and the telecom signal is stable, and you tick a box to accept the risk before Send works. Engine Resume starts the vehicle again. It needs a tracker fitted for engine control, so it depends on your package.
Which alerts does the app send?
Overspeed, ignition on and off, city and geofence entry and exit, battery tamper, and the alarms your tracker reports. Alerts arrive as push notifications in your notification drawer and as pop-ups while the map is open. Critical alerts can also reach you as an SMS and an automated robot call, which helps when your phone has no internet. Which alerts you get depends on your package.
Can I see where my vehicle went yesterday?
Yes. Under History, Trips & Routes shows each trip, and Travel Replay plays it back on the map point by point, with the route colored by speed. Day-wise summary reports show the distance and stops of each day.
Can reports be emailed to me automatically?
Yes. Schedule a report to be emailed daily, weekly or monthly. The app tells you in a plain sentence when it will be sent and which days it covers. You can also export a report in Excel format and share it from your phone, for example on WhatsApp or by email.
Does the app work on iPhone?
E-Tracking is also on the Apple App Store for iPhone. The iPhone app is updated separately, so the screens on this page are the Android app’s. On any phone or computer you can also log in to your account in the browser.
Which permissions does the app ask for?
Location, so the map can show where you are standing next to your vehicle, and notifications, so alerts can reach you. Our privacy policy explains what the app collects and how to ask for your data to be deleted.
What is the difference between this app and eTracking Connect?
This app is for customers who bought a tracker and service from E-Tracking: we set everything up and you log in. eTracking Connect is for people who already own a tracker or sell tracking themselves: they add their own devices to our Connect server and pay per device per year. See the comparison above.
How do I get started?
Choose a tracking package for your car, bike or truck, and we set up the tracker and open your account. Then install E-Tracking - Live GPS Tracker from Google Play and log in. Message us on WhatsApp or send the form on this page and we will help you choose.
Who makes the app?
E-Tracking Solutions, a vehicle tracking company in Pakistan serving customers since 2017. The app, the tracking service and the support team are ours. Feedback and ideas for the app are welcome at
[email protected].
