Effective Date: October 23, 2018
Last Updated: January 14, 2026
These Terms and Conditions (“Terms”) govern access to and use of the website https://etracking.pk, mobile applications, vehicle tracking devices, software platforms, subscriptions, installation services, reseller programs, and all related services provided by E-Tracking Solutions (“Company”, “we”, “us”, “our”) (collectively, the “Service”).
By accessing, browsing, registering, purchasing, installing, or using any part of the Service, you irrevocably agree to be legally bound by these Terms, the Privacy Policy, and any applicable reseller or service agreements incorporated by reference.
If you do not agree to these Terms, you must immediately discontinue use of the Service.
You represent and warrant that:
you are at least eighteen (18) years of age;
you have lawful ownership, possession, or authorization to monitor the vehicle being tracked;
you have full legal capacity to enter into this agreement.
Use of the Service for any unlawful purpose is strictly prohibited.
The Company provides vehicle tracking hardware, software platforms, mobile applications, alerts, installation services, technical support, and related services.
Service performance is dependent upon GPS systems, GSM networks, telecom operators, internet connectivity, satellites, and third-party infrastructure outside the Company’s control.
Sales may be conducted directly by the Company or through authorized resellers.
Installation is performed at customer premises with customer consent.
The Company shall not be liable for:
pre-existing vehicle defects;
electrical faults;
damage not directly caused by Company negligence.
The customer grants access to the vehicle at their own risk.
Tracking devices and associated hardware shall remain the exclusive property of the Company for a minimum period of three (3) to five (5) years, depending on the selected package.
If services are discontinued, unpaid, violated, or terminated prior to completion of the applicable term, the Company reserves the right to:
deactivate the device;
withdraw the device from the vehicle;
terminate access without refund;
pursue legal remedies and claim damages.
The Service is provided as an informational tracking tool only.
The Company does not guarantee:
theft prevention or recovery;
uninterrupted service;
real-time accuracy;
delivery or timing of alerts.
Alerts and tracking depend on third-party networks and systems and are not guaranteed.
Mobile applications are distributed through the Google Play Store and Apple App Store.
The Company bears no responsibility for platform-level outages, updates, restrictions, suspensions, or removals imposed by third-party platform operators.
All prices, packages, features, and specifications are determined by the Company and may be modified, revised, suspended, or discontinued at any time without prior notice.
Such changes shall not give rise to any claim or liability.
Subscription fees are payable in advance.
Non-payment may result in suspension or termination.
Installed devices are generally non-refundable, except where required by law.
The Company may refuse, cancel, or limit any order at its sole discretion.
Participation by resellers and affiliates is governed by separate written agreements.
In all reseller-related matters, Company management decisions shall be final, binding, and conclusive.
You shall not:
misuse tracking services;
misrepresent Company offerings;
interfere with systems or devices;
introduce malicious code;
cause reputational harm to the Company.
Violation may result in immediate termination without notice.
All software, systems, trademarks, content, and intellectual property remain the exclusive property of the Company.
Unauthorized use is strictly prohibited.
Third-party tools and links are provided “as is”.
The Company assumes no liability for third-party content or services.
The Service is provided “as is” and “as available”, without warranties of any kind, express or implied.
To the maximum extent permitted by law:
the Company shall not be liable for indirect, incidental, or consequential damages;
total liability shall not exceed the amount paid for the relevant Service.
You agree to indemnify and hold harmless the Company against all claims, losses, damages, liabilities, and expenses arising from:
misuse of the Service;
violation of these Terms;
damage to vehicles or third parties;
harm to Company reputation.
The Company may suspend or terminate the Service at any time, with or without cause, without liability.
The Company may cooperate with lawful requests from courts, PTA, or other authorities without liability.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan.
In matters relating to service usage, subscriptions, pricing, packages, features, suspensions, terminations, policy interpretation, or operational decisions, the determinations of Company management shall be final and binding, subject to applicable law.
To the maximum extent permitted by law, users agree to first seek resolution directly with the Company and acknowledge that Company systems, records, logs, and internal data shall carry substantial evidentiary value in the resolution of any dispute.
Any dispute arising out of or relating to these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts at Lahore, Pakistan.
The Company may amend these Terms at any time. Continued use constitutes acceptance.
Email: [email protected]
Website: https://etracking.pk/contact
Phone: +92-42-37149300 | +92-3111-277-547
