eTracking Staff Terms of Use
E-Tracking Solutions
Version: 2026-11-12
Effective Date: November 12, 2026
These terms are between you, the person using the eTracking Staff app (the "app") on this phone, and E-Tracking Solutions, 10-C1, Civic Center, Faisal Town, Lahore 54770, Pakistan ("we", "us"). In the app you tick "I have read and agree" and tap Agree and continue. That is your electronic acceptance of these terms and of our eTracking Staff Privacy Policy, with the same effect as signing them, wherever you live. If you don't agree, don't use the app and uninstall it.
What the app is for
Your employer is our customer. It uses the app to see where its employees' phones are, in the eTracking portal. Use the app only if your employer asked you to install it, only on your own phone, and only for your work with that employer. We add your phone to your employer's account only when your employer asks us to.
What you agree to share
While sharing is on, the app sends this phone's location, its device ID and its battery level to your employer's eTracking server, even when the app is closed or not in use, and after the phone restarts. Your employer sees this and its history in the portal. Sharing can run 24 hours a day, as your employer decides. A notification shows on the phone whenever location is being shared. The privacy policy explains what is collected and how long it is kept.
Your employer's role
Your employer decides why and when it tracks its employees. It is responsible for doing so lawfully and for telling you about it. Anything about your job, duties or pay that depends on the app is between you and your employer. We only run the service for your employer and don't take part in those decisions.
How to stop
You can stop sharing at any time: with Stop sharing in the app's Settings, by turning off the app's location permission, or by uninstalling the app. Your employer may see that your phone stopped reporting. Locations already sent stay as the privacy policy explains.
What you must not do
- Install the app on someone else's phone, or use it to track anyone without their knowledge.
- Send false locations, for example with a fake GPS app, or change or interfere with the app or our servers.
- Use the app or the service for anything unlawful.
Your data and your rights
Your employer controls your location data, and we keep it for them. To ask for a copy of your data, or for it to be corrected or deleted, ask your employer. If your employer does not respond, email [email protected] and we will pass your request to them. The details are in the privacy policy.
The service
The app depends on GPS, the mobile network, your phone's settings and the phone itself, so a location can be late, missing or inaccurate. The app uses some battery and mobile data. We provide the app as it is, and we are not responsible for decisions your employer makes from its data.
Using the app outside Pakistan
The service is run from Pakistan. If you use the app in another country, that country's laws may also apply to you. These terms are governed by the laws of Pakistan.
Age
The app is for employees aged 18 or over. It must not be installed on a child's phone.
Changes to these terms
If we change these terms in a way that matters, we will post them here with a new version and date, and the app will ask you to agree again before you can continue. The app records on your phone which version you agreed to and when, and shows it under Settings, Terms of use.
Contact
E-Tracking Solutions, 10-C1, Civic Center, Faisal Town, Lahore 54770, Pakistan
Email: [email protected]
Phone: +92-42-37149300